The Decksmith (ABN 33 998 905 058) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Personal Information We Collect
We may collect the following information when you interact with our website, contact us, or use our services:
- Name
- Contact details (e.g., phone number, email address)
- Address
- Project details or job enquiries
- Any other information you provide directly
If you make payments through our site, your financial details may be collected and processed by third-party providers (we do not store credit card details).
How We Collect Information
We collect personal information through:
- Online contact forms
- Email communications
- Phone calls, SMS or WhatsApp
- On-site visits or service bookings
- Cookies and website analytics (if enabled)
Why We Collect Your Information
We use your information to:
- Respond to your enquiries
- Provide and manage our services
- Issue quotes and invoices
- Improve our website and customer service
- Send updates, marketing, or promotional material (only if you opt-in)
How We Store and Protect Your Data
We store personal information securely using modern data protection measures. We take reasonable steps to protect your data from misuse, loss, unauthorised access, and disclosure.
Disclosure to Third Parties
We do not sell or rent your personal information. We may share it with trusted service providers who help us deliver our services (e.g., subcontractors, payment processors, or web hosts), but only where necessary.
Cookies & Website Tracking
Our website may use cookies or similar technologies to improve user experience and track site usage. You can control cookie preferences through your browser settings.
Access & Correction
You have the right to access personal information we hold about you and request corrections. To do so, please contact us using the details below.
Contact Us
If you have any questions about this policy or how your data is handled, please contact:
The Decksmith
Email: jonti@thedecksmith.com.au
Phone: 0405423405
Address: PO Box 6131, Malabar NSW 2036
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.